Please note that all event have been postponed until further notice
We have made this difficult decision considering the challenges posed by Covid-19 to reduce the risk to our delegates, members and the public. We too appreciate that for the foreseeable future, practices require our support to minimise their additional workload and look after their own wellbeing.
As a Royal College, we have a responsibility to play our part in containing the spread of the virus whilst ensuring the safety of our delegates.
We are in the process of informing all delegates, speakers and partners of the decision. More information can be found in the FAQs below or you can contact the event organiser directly.
Please refer to the full RCGP statement for more information.
We will continue to monitor the situation for all other events and courses due to take place after 12 June 2020.
We must thank our fellows, members, speakers and sponsors for their understanding and cooperation at this time.
For now, we send you and your colleagues our best wishes and thanks for your continued support.
If you have any queries regarding Covid-19 specifically, please email or refer to our dedicated web page.
Conference and events cancellations - delegate FAQs
Why has the RCGP postponed/cancelled upcoming conferences and events?
As a professional body responsible for general practice, family medicine and primary healthcare, the RCGP takes seriously its responsibility to protect its members and the public from contracting Covid-19 and to ensure that the NHS is as prepared as it can be for increased demand. As most of those attending our events are doctors and other healthcare professionals, this move signals the RCGP’s main objective to support those working to enhance patient care during these difficult times.
What happens now?
All delegates who have booked onto a cancelled/postponed event are eligible for a full refund if it is a paid event. If there is an identical event already available online, you will be contacted by email and offered a free transfer or full refund. All other bookings in the affected period will be automatically refunded. If an event is to be rescheduled, we will notify you of the new date as soon as possible.
How long will it take to receive my refund?
We endeavour to refund your event/course fee within 10 working days, however due to the volume of requests it may take slightly longer, please be patient with us during this busy time.
Can I make a claim for the refund of my travel and accommodation costs?
As outlined in our booking conditions, we are unable to offer compensation for travel and/or accommodation costs that have already been incurred, or any administration charges relating to the cancellation of travel tickets or accommodation. We apologise for the inconvenience caused.
Can’t find the answer to your query here?
If you can’t find the answer to your query in any of these FAQs, please email the event organiser - as listed on the event registration page. We aim to respond to your email as quickly as we can but please be aware that we are likely to receive a high volume of enquiries. We apologise for the inconvenience caused.